Key Performance Indicators (KPIs)

Infographic showing Communications analytics for social media and website

January 2026 KPIs


Social Media

  • YouTube Watch Time: 38.5 hours
  • Facebook Followers: 5,427
  • Instagram Followers: 2.001
  • Facebook views: 74,325
    • Followers: 57.3%
    • Non-followers: 42.7%

Website

  • Website Users: 24,344
  • Frase Chatbot Self-Service Resolution Rate: 96%
  • AudioEye ADA Accessibility Score: 98%
  • Website Visitors: 24,344